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Live Nation Ticket Relief Plan and Refund Options

TICKET RELIEF PLAN

As COVID-19 puts concerts on pause, we’ve created the Ticket Relief Plan to give you refund options if you have tickets to a show that is cancelled or rescheduled in the United States or Canada.

 

If you have a question about the status of an event, please visit livenation.com/eventstatus.

CANCELLED SHOWS

Ticket holders will automatically receive a refund for cancelled events. Alternatively, if your show is at a Live Nation venue (list below) you will have 30 days to opt in to receiving your refund as a 150% credit to use towards buying future tickets. See more information below.

RESCHEDULED SHOWS

Tickets will automatically be valid for the new date, unless you opt for a refund within 30 days of the new show date being announced. Notification emails to ticket holders will begin May 1. If you have tickets to a show that is postponed, you will be able to select your refund option once the new date is announced. If 60 days have passed since a show was postponed and no rescheduled dates have been announced, the 30-day window for refunds will open at that time.

MAXIMIZE YOUR REFUND AT LIVE NATION VENUES

150% CREDIT + TICKET DONATION TO HEALTHCARE WORKERS

If you have tickets to a show at a Live Nation venue that gets cancelled, you can choose to receive a credit for 150% of your purchase (including fees). So if you spent $200 on tickets, you will receive $300 in credit! When you choose this option, Live Nation will also donate tickets to healthcare workers to share the gift of live with those working on the front line through our Hero Nation program. We will donate 1 ticket for every ticket you originally purchased. All ticket holders will receive emails with their options beginning May 1. This offer is not valid for special events, third party rentals or festivals.

LIVE NATION VENUES

CEO | Artist Manager | Publicist | Senior Photojournalist

Traits

Research
90%
Tenancity
100%
Patience
10%

Mary Elliott

Coverage Areas

Michigan Tennessee Festivals

COO | Artist Manager | Publicist | Senior Photojournalist

Traits

Nice Guy
20%
Humorous
100%
Hardworker
90%

John Swider

Coverage Areas

Michigan Canada Festivals

CIO | Publicist | Senior Photojournalist

Traits

Passion
100%
Persistence
100%
Patience
100%
Funny
30%
Hardworker
100%

Mark Matson

Coverage Areas

Florida Festivals

Senior Photojournalist

Traits

Eryn Smith

Coverage Areas

Missouri Illinois

Senior Photojournalist

Traits

Ken Penn

Coverage Areas

Virginia Festivals

Senior Photojournalist

Traits

Humorous
30%
Easygoing
80%
Dependable
100%

Allen Heimberger

Coverage Areas

Ohio Festivals

Senior Photojournalist

Traits

Smiley
100%

Trevor Redford

Coverage Areas

Michigan

Senior Photojournalist

Traits

Sweet
70%
Innocent
10%
Friendly
100%

Anna Tollstam

Coverage Areas

Michigan

Senior Photojournalist

Traits

Cheyenne Comerford

Coverage Areas

Michigan Canada Festivals

Senior Photojournalist

Traits

Problem Solver
90%

Adrienne Row – Smith

Coverage Areas

Canada

Photojournalist

Traits

Ron Claus

Coverage Areas

Ohio

Photojournalist

Traits

Kristen Derr

Coverage Areas

Louisiana

Journalist

Traits

Meaghan Clark

Coverage Areas

Louisiana

Photojournalist

Emily Nutson

Photojournalist

Alex Valentovich

Photojournalist

Michael Deinlein

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